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Industries/Pharma and life sciences

Digital workers for pharma operations.

Asset tagging, event and speaker admin, CRM upkeep and distributor reconciliation, done by digital workers in Veeva, Adobe, Salesforce and SAP. Your teams spend their time on doctors and patients, not data entry.

Veeva PromoMatsSAPEvent briefDigital worker
What teams see

The admin behind every launch, handled.

Pharma workflows

The work pharma teams hand over first.

WorkflowThe problemWith Ramain
Marketing asset taggingEvery approved asset needs dozens of metadata fields filled in your DAM before anyone can use it.Digital workers read each asset, fill in the metadata in Adobe Experience Manager or Veeva PromoMats, and flag anything they are unsure about.
Event and speaker program adminEvery event means registrations, speaker contracts and status updates across separate systems.Digital workers register events in your events system, prepare and send contracts through Adobe Sign, and track signatures until everything is complete.
CRM upkeepField teams lose hours keeping records in Veeva CRM or Salesforce current.Digital workers update records from forms, emails and reports, and send exceptions to the record owner.
Distributor and wholesaler reconciliationDistributor data arrives in different formats and has to be matched in SAP by hand.Digital workers collect the files, match them against SAP records and list the gaps for review.
Forms in any languageAffiliates fill the same forms in local languages, from PDFs and emails.Digital workers fill forms in many languages, including Japanese, and run many at once.
Where we start

Commercial, medical and operations work first.

We start with the administrative work outside validated GxP systems, where the volume is high and the risk is low. Medical, legal and regulatory review stays with your reviewers, and digital workers stop for approval wherever your process requires it.

Digital workers start hereValidated systems stay with reviewers
How we start

One workflow, mapped and sized, before you commit.

We map one process with your team, size the hours it would save and build it in a pilot. Your compliance and IT teams review the controls before anything runs on live data.

010203Map and size itBuild it in a pilotReview, then go live
Why this work is still manual

Too many systems, too many formats, too little IT time.

01

Systems that do not talk.

DAM, CRM, events, contracts and ERP each hold part of the picture.

02

Global and local.

Global tools meet local processes and local languages.

03

IT queues.

Integration projects wait behind validated-system work, so the admin stays manual.

Works with
  • Veeva CRM
  • Veeva PromoMats
  • Adobe Experience Manager
  • Adobe Sign
  • Salesforce
  • SAP
  • Workday
  • Concur
  • Your events platform
FAQ

Questions teams ask first.

Not today. We start with commercial, medical and operations work outside validated systems.
Data stays in your systems and your Ramain environment, encrypted, and is never used to train models. BAA and DPA available.
Yes. Digital workers read and fill forms in many languages, including Japanese.
Your team sets the approval steps. Anything outside the rules goes to a person.

Give your teams back the hours admin takes.

See a digital worker run a process you choose, with an estimate of the time and cost it would save.