Digital workers for pharma operations.
Asset tagging, event and speaker admin, CRM upkeep and distributor reconciliation, done by digital workers in Veeva, Adobe, Salesforce and SAP. Your teams spend their time on doctors and patients, not data entry.
The admin behind every launch, handled.
The work pharma teams hand over first.
| Workflow | The problem | With Ramain |
|---|---|---|
| Marketing asset tagging | Every approved asset needs dozens of metadata fields filled in your DAM before anyone can use it. | Digital workers read each asset, fill in the metadata in Adobe Experience Manager or Veeva PromoMats, and flag anything they are unsure about. |
| Event and speaker program admin | Every event means registrations, speaker contracts and status updates across separate systems. | Digital workers register events in your events system, prepare and send contracts through Adobe Sign, and track signatures until everything is complete. |
| CRM upkeep | Field teams lose hours keeping records in Veeva CRM or Salesforce current. | Digital workers update records from forms, emails and reports, and send exceptions to the record owner. |
| Distributor and wholesaler reconciliation | Distributor data arrives in different formats and has to be matched in SAP by hand. | Digital workers collect the files, match them against SAP records and list the gaps for review. |
| Forms in any language | Affiliates fill the same forms in local languages, from PDFs and emails. | Digital workers fill forms in many languages, including Japanese, and run many at once. |
Commercial, medical and operations work first.
We start with the administrative work outside validated GxP systems, where the volume is high and the risk is low. Medical, legal and regulatory review stays with your reviewers, and digital workers stop for approval wherever your process requires it.
One workflow, mapped and sized, before you commit.
We map one process with your team, size the hours it would save and build it in a pilot. Your compliance and IT teams review the controls before anything runs on live data.
Too many systems, too many formats, too little IT time.
Systems that do not talk.
DAM, CRM, events, contracts and ERP each hold part of the picture.
Global and local.
Global tools meet local processes and local languages.
IT queues.
Integration projects wait behind validated-system work, so the admin stays manual.
Veeva CRM
Veeva PromoMatsAdobe Experience Manager
Adobe Sign
Salesforce
SAP
WorkdayConcur
- Your events platform
Questions teams ask first.
Give your teams back the hours admin takes.
See a digital worker run a process you choose, with an estimate of the time and cost it would save.