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Security and trust

Your systems, your credentials, your data.Under your control.

Digital workers sign in to the systems your business depends on. We built Ramain so every credential is protected, every action is recorded and every important decision stays with your team.

Compliance

Audited by independent firms.

SOC 2.
Type I report issued January 2026 by an independent auditor, covering security, availability and confidentiality.
ISO 27001:2022.
Information security management system certified by Intercert. Certificate and statement of applicability on request.
HIPAA.
Controls aligned with HIPAA. Business Associate Agreement available on request.
GDPR and data protection.
Data Processing Addendum with EU Standard Contractual Clauses, the UK transfer addendum and India DPDP Act terms.
AuditedType I
Certified27001:2022
AlignedBAA available
CompliantDPA available
Credentials

The model never sees your passwords.

Passwords, API keys, cookies and one-time-code inboxes are stored in an encrypted AES-256 vault, separate from the workflow itself. They are used at run time and never passed to the AI model. A workflow can be shared, reviewed and exported without exposing a single secret, and credentials can be rotated without touching the workflow.

Data

Your data stays yours.

  • AI models run with zero data retention through AWS Bedrock and Google Vertex.
  • Your data is never used to train models.
  • Data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, with each customer isolated from every other.
  • Session recordings stay encrypted in your Ramain environment, and you can export or delete them.
  • Sub-processors are listed in our Trust Center and kept current. We tell you before we add one.
Oversight

Every action, on the record.

Audit trail.
Every run, step and change is logged with who started it and when.
Session replay.
Watch exactly what a digital worker did, screen by screen.
Approvals.
Require a person's sign-off before any step you choose.
Role-based access.
Builders manage their own workflows. Admins oversee shared credentials and settings.
Changes need sign-off.
When a workflow needs fixing, the proposed fix waits for approval.
Deployment

Run it where your policies require.

01

Ramain cloud.

Fully managed and isolated per customer. The default for most teams.

02

Your cloud.

Deploy in your own AWS, Google Cloud or Azure environment, or on premises.

03

Regions.

Ramain cloud runs on AWS in the US, with a separate recovery region. In your own cloud, you choose the region.

FAQ

Questions security teams ask.

Yes, under NDA. Request it through the Trust Center or from security@ramain.ai.
No. Digital workers sign in the way your staff do, with credentials you provide. For one-time codes, they read a code sent to an inbox you control. When a site requires a person, the run pauses and asks one.
In your Ramain environment, encrypted. You can export or delete them.
You set the approval steps, so high-risk actions always pass through a person. Our contracts cover service levels and responsibilities in detail.
Email security@ramain.ai. The address is monitored around the clock, and we follow a responsible disclosure process.

Bring your security team to the demo.

See a digital worker run a process you choose, with an estimate of the time and cost it would save.