Phone Inbox

Switch To Phone

On the Inbox page, switch to the Phone toggle.

Enable Phone Inbox

If phone is not enabled yet, the Phone view shows an opt-in card:

1. Click Enable phone inbox to assign a dedicated US number.
2. Credits are charged for activation and each received message.
3. Once enabled, SMS threads appear in the same list/detail layout as email.

Phone inbox may be unavailable on some deployments.

SMS Forwarding

When enabled, messages can also be sent to an email address—often your user email. Use the Phone view controls to toggle forwarding.

OTP And Workflows

Workflows that expect SMS verification can read codes from the workspace phone inbox when instructed. Keep the number available to the systems that send OTP texts.